• Description of the 12 step process of implementing the IAM;
• Over 50 Process Questions which drill down to explanations of the questions;
• Background Information which is linked to Process Questions;
• An Indicator repository featuring over two hundred predefined indicators with explanations;
• A software (IAM.xls) featuring, Monitor, indicator computation, and comparison with strategy goals;
• A Templates page containing re-usable tables (e.g. Employee template, Customer template).

With the assistance of qualified IAM consultants, a client organization can have a full Management Information System implemented in about eighteen calendar months.

Ideally, an IAM consultant requires good accounting skills and a creative mind. The IAM Process takes considerable time to master.